Solar monitoring and support for Austin homeowners.
Solar Monitoring & Maintenance Services
Keep track of your solar—and get support when something needs attention.
Keep an eye on production.
See your system’s reported output and performance trends in one place.
Spot changes worth checking.
Review system alerts and production changes with support for your next step.
Real people to turn to.
Email support with Essential, chat with Professional, and US-based phone support with Premium.
Find help for the next step.
Professional+Professional and Premium connect you with service partners for cleaning and repairs. On-site work is quoted separately.
Less paperwork. More support.
PremiumPremium includes warranty management and tracking to help keep service records and claim follow-up organized.
Organize your service requests.
Professional+Create and track service requests from your account with Professional or Premium.
A clearer picture of your Austin solar
Trends
See production changes and decide when to follow up
Records
Keep warranty follow-up organized with Premium
24/7
Keep your system’s reported production in view
Common Central Texas Solar Issues We Address
Dirt & Debris
Cedar pollen, dust and storm debris can build up on panels and lower output. Watch production trends and decide on cleaning with help from a qualified provider.
Pests
Noticed nesting or pest activity? Keep clear of equipment and get help finding the right professional for an assessment.
System Monitoring
Production history helps you understand seasonal patterns and bring useful information to your next support conversation.
How We Help Austin Homeowners
Warranty Support — Premium
Premium helps keep warranty records and claim follow-up organized.
Production History
Review your system’s production history and bring useful information to support conversations.
Pest Solutions
Get guidance on pest concerns and the right professional help. Keep clear of damaged wiring or equipment.
Service Requests — Professional+
Create and track service requests with Professional or Premium. On-site work is quoted separately.
One-Stop Solution
Monitoring, support and service coordination in one place, with options to fit your needs.
US-Based Support
Email support with Essential, chat with Professional, and phone support with Premium.
Getting Started in Austin Is Simple
1.Tell us about your system.
2.We help you connect supported equipment.
3.Review performance and get support through your plan.
Monitoring details · Remote vs. on-site coverage · Production troubleshooting guide
Our Mission in Austin
The Golden Rule
Treat people like you want to be treated
Serve people like you would like to be served
We're committed to helping Central Texas homeowners get the most from their solar investment with honest, reliable service.
Our Vision for Central Texas
Clear answers, practical help, and support for the solar system you already own—even when your original installer is no longer available.
Solar in Austin, TX
Monitoring and practical support for solar owners in Central Texas.
Communities in Central Texas
Live nearby? Tell us where your system is and what you need. Review coverage and explore your options.
Start with the solar you already own
Have Enphase, SolarEdge or another inverter platform? Tell us your model and we’ll help check connection options. Check my system.
- Enphase
- SolarEdge
Everyday benefits
A clearer picture. A simpler next step.
Practical ways monitoring and concierge support help owners understand and maintain their systems.
Visible
Performance trends
See production patterns over time, with trending analytics in Professional and Premium.
Actionable
Issue alerts
Review system alerts and get help understanding your next step.
Documented
Service history
Keep records and claim follow-up organized with Premium warranty management.
Solar Monitoring Plans & Pricing
Everyday visibility, deeper insight, or more personal support—choose what fits your solar.
- Cancel anytime
- No long-term contract
- Secure checkout
- US-based support
Essential
Everyday visibility into your solar
Per month
24/7 monitoring and email support for the system you already own
Professional
Understand trends. Take the next step.
Per month
Deeper analytics, chat support and help arranging service
Premium
More personal support. Less to manage.
Per month
Phone support, warranty management and a dedicated account manager
Best for portfolios
Commercial
One view across your solar portfolio
Volume pricing
Custom plans for commercial arrays, multi-site portfolios, and installer partners
On-site cleaning, repairs and other field services are quoted separately.
Flexible monthly plans: Cancel anytime, no long-term contract. Cancellation takes effect at the end of your billing period. Billing and refund details.
Help more solar owners.
Join our service partner network. Connect your solar, electrical or roofing expertise with owners who need help.
Become a partner
Tell us about your business and the customers you serve. Our team will follow up about joining the network.
Austin, TX Solar FAQs
Answers to common questions from Austin homeowners about solar monitoring, maintenance, and getting support.
Austin utility and incentive resources
Planning an installation or reviewing your utility bill? Keep these resources handy alongside your production records.
What is the Austin Energy solar rebate and how do I qualify?
Austin Energy publishes eligibility and installer requirements for its residential solar incentive; customers should confirm the current amount and availability directly with the utility. Texas law also provides a property-tax exemption for qualifying solar energy devices. The federal Residential Clean Energy Credit was historically 30% for qualifying residential solar property placed in service through December 31, 2025. Under current IRS guidance it is not available for property placed in service after that date. Eligibility and carryforwards depend on the taxpayer's circumstances; monitoring and maintenance fees do not become eligible installation costs.
IRS Residential Clean Energy CreditHow does Texas's deregulated electricity market affect my solar savings in Austin?
Electricity service and solar billing depend on your exact service address and utility. Austin Energy customers should check its current solar tariff; nearby communities may have different providers and rules. Compare your production records with the applicable billing period and tariff rather than assuming predictable savings.
Let’s make your solar easier to manage.
Tell us a little about your solar system. Our US-based team will help you understand monitoring options and the next step.
Email Us
service@xsolarusa.comMember phone support
Included with Premium