My installer closed or stopped responding
Separate equipment warranties from installation promises, recover account access, and organize the documents a replacement service provider needs.
Read: What to do when your solar installer goes out of businessMy panels appear to have stopped producing
Distinguish missing monitoring data from a generation problem, compare appropriate periods, and collect useful information without opening equipment or going onto the roof.
Read: Solar panels not producing—safe first checksGet more support from your solar data
Explore how monitoring, analytics and service coordination can make your system easier to manage.
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Cleaning and care, on your system’s terms
Base cleaning on your system’s condition and production trends. Dust, pollen, birds and rainfall all play a role; a qualified provider can assess buildup and use manufacturer-approved methods.
Professional and Premium members can connect with service partners for a quote. Cleaning costs depend on panel count, roof access, location and the work needed, and are separate from your monitoring plan.
Planning roof work? Qualified professionals remove the panels, coordinate around the project, then reinstall and test the system. Share your location and project to check separately quoted service options.
Enphase: solar panel cleaning and maintenance guide