More than a production graph.

Keep your reported production and system alerts in view. With trending analytics in Professional and Premium, explore seasonal patterns and changes worth investigating.

Bring your production history and alerts to our team for help with the next step. Professional and Premium include service-request tools and access to service partners when you need cleaning or repairs. On-site work is quoted separately.

Start with safe production checks · Find help after your installer closes

Start with monitoring and email support in Essential. Add chat, performance trends and service coordination with Professional. Choose Premium for phone support, warranty management and a dedicated account manager.

1. Tell us your inverter brand, model and location.
2. We help check compatibility and guide you through authorizing a supported connection.
3. Review performance and get support through your plan.

Get a Free Monitoring Review if you’re unsure which connection or plan fits. Keep passwords, API keys and recovery codes out of contact forms.

Observation

The dashboard has not received new readings since yesterday afternoon.

What to check

A reporting gap can be a connection issue even while panels are generating.

Next step

Check the app’s last-update time and household internet status, record any error message, and follow the manufacturer’s support guidance.

For connection requirements and service details, see how our services work.