About XSolar USA
Support for the solar you already own. XSolar helps solar owners stay informed and take action when their systems need attention.
We combine monitoring with a US-based support team and service coordination, so you have a place to turn throughout the life of your system. Ask us about connection options for your inverter platform.
Our Mission
The Golden Rule
Treat people like you want to be treated
Serve people like you would like to be served
Our Vision
Clear answers, practical help, and support for the solar system you already own.
What Sets Us Apart
24/7 Monitoring
See reported production and track changes over time.
Concierge Service
Professional and Premium help coordinate your next service step. On-site work is quoted separately.
Warranty Support — Premium
Premium helps keep warranty records and follow-up organized.
Service Partners
Professional and Premium help you connect with service partners for cleaning and repairs.
US-Based Support
Talk to a US-based team through your plan’s email, chat or phone support.
Performance Focused
Understand performance patterns with trending analytics in Professional and Premium.
How Our Concierge Service Works
1. Connect your system
Tell us your inverter brand and model. We’ll help check compatibility and guide you through connecting supported equipment.
2. We watch it 24/7
Review your reported production and system alerts, with support to help you understand changes.
3. We coordinate the fix
Professional and Premium include service-request tools and partner-network access. Premium adds warranty management. Cleaning and repairs are quoted separately.