Know your solar is working for you. Backed by Real People.
Start with the solar you already own
Have Enphase, SolarEdge or another inverter platform? Tell us your model and we’ll help check connection options. Check my system.
- Enphase
- SolarEdge
Solar Monitoring & Maintenance Services
Keep track of your solar—and get support when something needs attention.
Keep an eye on production.
See your system’s reported output and performance trends in one place.
Spot changes worth checking.
Review system alerts and production changes with support for your next step.
Real people to turn to.
Email support with Essential, chat with Professional, and US-based phone support with Premium.
Find help for the next step.
Professional+Professional and Premium connect you with service partners for cleaning and repairs. On-site work is quoted separately.
Less paperwork. More support.
PremiumPremium includes warranty management and tracking to help keep service records and claim follow-up organized.
Organize your service requests.
Professional+Create and track service requests from your account with Professional or Premium.
Your Solar System, Always Visible
See production history, system alerts and equipment details in one place. Explore the example below, then try the demo.
See your system’s reported production and review its history in one place.
Review reported system alerts and production changes so you can follow up with useful information.
Explore production trends and seasonal patterns with Professional and Premium.
Your full system on record — panels, inverter model, racking, install date — so every service call has full context.
Create and track service requests with Professional and Premium. Premium also adds warranty-management help.
Use a supported AI assistant to ask about production and review system information.
No sign-up required to browse the demo
Small changes are easier to act on when you can see them.
Trends
Soiling and faults can appear in production history
Records
Keep service information organized with Premium warranty support
24/7
Track production and follow up on changes
Common Issues We Address
Dirt & Debris
Dust, salt and pollen can affect production. Track patterns and choose cleaning based on your system’s condition, with help from a qualified provider.
Pests
Noticed nesting or pest activity? Keep clear of equipment and get help arranging a professional assessment.
System Monitoring
Production history helps you spot patterns, ask better questions and decide when your system needs attention.
How We Help
Warranty Support — Premium
Premium helps keep warranty records and claim follow-up organized.
Monthly Reports
Review your system’s production history and bring useful information to support conversations.
Pest Solutions
Get guidance on pest concerns and the right professional help. Keep clear of damaged wiring or equipment.
Service Requests — Professional+
Professional+Create and track service requests with Professional or Premium. On-site work is quoted separately.
One-Stop Solution
Monitoring, support and service coordination in one place, with options to fit your needs.
US-Based Support
Email support with Essential, chat with Professional, and phone support with Premium.
Getting Started Is Simple
1.Tell us about your system.
2.We help you connect supported equipment.
3.Review performance and get support through your plan.
Everyday benefits
A clearer picture. A simpler next step.
Practical ways monitoring and concierge support help owners understand and maintain their systems.
Visible
Performance trends
See production patterns over time, with trending analytics in Professional and Premium.
Actionable
Issue alerts
Review system alerts and get help understanding your next step.
Documented
Service history
Keep records and claim follow-up organized with Premium warranty management.

Mission
The Golden Rule
Treat people like you want to be treated
Serve people like you would like to be served

Vision
Clear answers, practical help, and support for the solar system you already own.
Solar Monitoring Plans & Pricing
Everyday visibility, deeper insight, or more personal support—choose what fits your solar.
- Cancel anytime
- No long-term contract
- Secure checkout
- US-based support
Essential
Everyday visibility into your solar
Per month
24/7 monitoring and email support for the system you already own
Professional
Understand trends. Take the next step.
Per month
Deeper analytics, chat support and help arranging service
Premium
More personal support. Less to manage.
Per month
Phone support, warranty management and a dedicated account manager
Best for portfolios
Commercial
One view across your solar portfolio
Volume pricing
Custom plans for commercial arrays, multi-site portfolios, and installer partners
On-site cleaning, repairs and other field services are quoted separately.
Flexible monthly plans: Cancel anytime, no long-term contract. Cancellation takes effect at the end of your billing period. Billing and refund details.
Illustrative example
See how monitoring becomes a useful next step.
Turn production history and alerts into useful questions and a clearer next step.
Explore solar monitoring01 · Observe
A change in the data
Start with the reporting timestamp, recent production, weather, and the system information that is actually available.
02 · Interpret
A clue, not a diagnosis
A low reading can reflect weather, shade, missing data, connectivity, or equipment. We state the limits before recommending action.
03 · Route
The right next contact
Organize the evidence and decide whether the next step belongs with XSolar, the manufacturer, utility, owner, or a field provider.
Your solar support questions, answered
Find your fit, understand your support options, and take the next step.
Help more solar owners.
Join our service partner network. Connect your solar, electrical or roofing expertise with owners who need help.
Become a partner
Tell us about your business and the customers you serve. Our team will follow up about joining the network.
Your solar data, connected to your AI assistant.
Use a supported AI assistant to ask about production and review system information.
Solar support, wherever you call home.
Explore remote monitoring for your existing system. Need on-site help? Send us your location and the service you need so we can check local options.
Don’t see your city? Let’s explore your monitoring options. Contact us or review service coverage for your area.
Let’s make your solar easier to manage.
Tell us a little about your solar system. Our US-based team will help you understand monitoring options and the next step.
Email Us
service@xsolarusa.comMember phone support
Included with Premium
